Security

Welcome to the Cayman Islands National Credit Bureau’s online security page. We take the protection of our customers’ information and data very seriously, and we want to ensure that you feel confident in the measures we take to prevent fraud and other cybersecurity threats.

Knowing how to protect your information is as crucial as any other aspect of online shopping. It helps you spot suspicious activity and confidently perform transactions online. We strive to ensure your online shopping experience is secure, assuring that your payment reaches the intended recipient while shielding your personal data from online threats.

Protecting Customer Information and Data:

At the core of our operations is the safeguarding of your information. We rely on a blend of advanced technology and industry-leading protocols to defend your personal and financial information, all while remaining vigilant around the clock.

Our security strategy encompasses numerous layers of protection, such as anti-virus and anti-malware software, firewalls, SSL encryption, cookies, authentication protocols, confidential credential handling, and automatic logout functionality.

By taking these measures, we are able to maintain the highest levels of security for our customers’ information and data, and prevent fraud and other cybersecurity threats.

CyberSecurity Tips For You:

Scammers are continuously using more intricate online offers, emails, or phone calls to persuade individuals to provide their personal information for fraudulent purposes. That’s why we’ve put together these tips to help you stay safe online and protect your personal and financial information.

1. Use strong passwords: Your password is the first line of defense against hackers. Make sure it’s strong by using a combination of upper and lower case letters, numbers, and symbols. Don’t use obvious passwords such as “password” or “123456.”
2. Enable two-factor authentication: Two-factor authentication provides an extra layer of security by requiring you to enter a code sent to your phone or email in addition to your password. Enable it whenever possible to prevent unauthorized access.
3. Update your software: Make sure your operating system, web browser, and other software are up to date with the latest security patches. These updates often include fixes for vulnerabilities that could be exploited by hackers.
4. Be wary of phishing emails: Phishing emails are designed to trick you into revealing sensitive information, such as your login credentials. Be suspicious of emails that ask you to click on a link or enter personal information.
5. Use a secure network: When accessing financial information online, make sure you’re using a secure network. Avoid using public Wi-Fi, which is often unsecured and can leave your information vulnerable to hackers.
6. Monitor your accounts: Keep a close eye on your financial accounts, and report any suspicious activity immediately. Regularly check your credit reports for any signs of identity theft.
7. Backup your data: Regularly backup your data to protect against data loss in the event of a security breach or hardware failure.
8. Use antivirus software: Antivirus software can help protect your computer from viruses and malware. Make sure it’s installed and up to date.

By following these tips, you can help protect your personal and financial information and stay safe online. If you have any questions or concerns, don’t hesitate to contact our customer support team at CINCBCustomerService@CINCB.ky.

Reporting a Security Issue

If you suspect that an email you’ve received claiming to be from Cayman Islands National Credit Bureau is fraudulent, contact us right away. Forward the email to CINCBCustomerService@CINCB.ky. Do not click any links or download any content attached in the email.

Call us immediately on +1 345 949 3777  if you believe that your account information has been compromised.